An inspector ordered Bangkok Alley closed Oct. 29 after a score of 64. Collierville's other 33 routine October inspections scored 86 to 100. Every score.
A health inspector ordered Bangkok Alley, the Thai and sushi restaurant at 2150 W. Poplar Ave., to stay closed after a routine inspection Thursday scored it 64 out of 100.
The inspector’s report for the Oct. 29 visit (PDF) says the restaurant must remain closed until every item listed on the report has been corrected. It also says pest control must provide “a thorough report, indicating what services and procedures were implemented.”
It was the lowest food inspection score at a Collierville address in October. The other 33 routine inspections in town that month scored between 86 and 100.
What the Bangkok Alley report records
The report marks 15 items out of compliance. Among them, the inspector recorded:
- roaches “crawling inside of cucumbers, fish, eggs, mushrooms, and other toppings” in the prep cooler; the manager was told to throw out the affected food
- dead roaches on the walls, and a black ceiling tile over a prep station
- cooked noodles held at 68 degrees on a prep counter, and white rice at 69 degrees
- chicken delivered that morning left out at room temperature to thaw
- no probe thermometers in the kitchen
- deeply cut cutting boards, unlabeled seasonings, and onions and rice stored on the floor
The report lists 25 pounds of food as embargoed. It also notes that hand washing was observed and that raw animal foods were separated as required.
The restaurant’s last routine inspection, on April 15, 2026, scored 91, the state’s inspection portal shows. As of Sunday, the portal showed no follow-up inspection since Oct. 29. A score describes one visit only. Bangkok Alley can send a response through our contact page, and we will add it here.
The month in numbers
The Shelby County Health Department inspects restaurants in Collierville, and the scores are posted on the Tennessee Department of Health’s portal. We searched it Sunday for food service inspections dated Oct. 1-31 at Collierville addresses. Pools and hotel rooms are left out.
- 43 food service inspections, Oct. 1-29
- 34 routine inspections and 9 follow-up visits
- Routine scores: 64 to 100; the middle score was 94
- 30 of 34 routine inspections scored 90 or higher
- One perfect 100: Maroon Brew Co., 642 W. Poplar Ave., Oct. 27
All 34 routine inspections fell between Oct. 15 and Oct. 29. The nine follow-up visits scored 89 to 96.
Every routine score
Lowest first, with names as the health department recorded them. Search the business name on the state portal to open its full report.
| Business | Address | Date | Score |
|---|---|---|---|
| Bangkok Alley | 2150 W. Poplar Ave. | Oct. 29 | 64 |
| Social Desiii | 9959 Winchester Road | Oct. 23 | 86 |
| Bella Pizzeria | 833 W. Poplar Ave. | Oct. 20 | 87 |
| Sakura of Collierville | 255 New Byhalia Road | Oct. 28 | 88 |
| La Perla Tapatia Restaurant | 2050 W. Poplar Ave. | Oct. 26 | 90 |
| Casa Mexicana | 3751 S. Houston Levee Road | Oct. 29 | 91 |
| Collierville Commissary | 3573 S. Houston Levee Road | Oct. 22 | 91 |
| Huey’s | 2130 W. Poplar Ave. | Oct. 27 | 91 |
| Courtyard by Marriott (food service) | 4640 Merchants Park Circle | Oct. 15 | 92 |
| El Porton Mex Bar & Grill | 1016 W. Poplar Ave. | Oct. 26 | 92 |
| Mugshots Grill | 656 W. Poplar Ave. | Oct. 19 | 92 |
| Subway | 235 New Byhalia Road | Oct. 20 | 92 |
| Ichiban Restaurant | 265 Market Blvd. | Oct. 26 | 93 |
| Rotolo’s Craft & Crust | 1337 W. Poplar Ave. | Oct. 21 | 93 |
| Jim’s Place | 3660 S. Houston Levee Road | Oct. 23 | 94 |
| Kentucky Fried Chicken | 731 W. Poplar Ave. | Oct. 19 | 94 |
| La Hacienda | 255 New Byhalia Road | Oct. 28 | 94 |
| SOB | 1329 W. Poplar Ave. | Oct. 21 | 94 |
| Sycamore Ridge Gracious Retirement Living | 175 Cartwright Farm Lane | Oct. 21 | 94 |
| West Hill Collierville | 1633 E. Winchester Blvd. | Oct. 21 | 94 |
| Paris Banh Mi | 255 New Byhalia Road | Oct. 28 | 95 |
| Maeve’s Tavern | 78 N. Main St. | Oct. 27 | 96 |
| Red Robin | 10211 Collierville Road | Oct. 23 | 96 |
| Sip & Spice Veg. Indian Cafe | 308 New Byhalia Road | Oct. 27 | 96 |
| StoryPoint Collierville | 691 S. Byhalia Road | Oct. 29 | 96 |
| Wendy’s | 714 W. Poplar Ave. | Oct. 19 | 96 |
| Chapultepec | 942 W. Poplar Ave. | Oct. 26 | 97 |
| Ciao Baby Neopolitan Pizza | 890 W. Poplar Ave. | Oct. 20 | 97 |
| Cville Social | 610 W. Poplar Ave. | Oct. 28 | 97 |
| Jordan River Health Campus at Baily Station | 10001 Crooked Creek | Oct. 21 | 97 |
| Lenny’s Grill & Subs | 1016 W. Poplar Ave. | Oct. 20 | 97 |
| TownePlace Suites by Marriott (food service) | 1425 W. Poplar Ave. | Oct. 22 | 97 |
| Yum’s | 787 W. Poplar Ave. | Oct. 19 | 97 |
| Maroon Brew Co. | 642 W. Poplar Ave. | Oct. 27 | 100 |
Follow-up visits
A follow-up is a return visit after an earlier inspection. These were recorded in October:
| Business | Date | Score |
|---|---|---|
| Carrabba’s Italian Grill | Oct. 1 | 92 |
| Firebirds Wood Fired Grill | Oct. 1 | 94 |
| Kami Ramen | Oct. 1 | 94 |
| Margaritas | Oct. 1 | 91 |
| Sonic Drive-In | Oct. 1 | 93 |
| Panda Express | Oct. 15 | 96 |
| Slim Chicken | Oct. 15 | 89 |
| McDonald’s, 852 W. Poplar Ave. | Oct. 29 | 95 |
| Perkins Restaurant | Oct. 29 | 93 |
Any business named here can send a response through our contact page, and we will add it.
What it means for you
- Look up any restaurant on the Tennessee Department of Health portal before you go. Open the report, not just the score.
- Check the date and the type. A routine score and a follow-up score are not the same thing.
- Report a problem through the state’s restaurant complaint form or call the Shelby County food safety program at 901-222-9158.
Our restaurant inspections guide explains how scores work. For where to eat, see where to eat in Collierville and sushi and Asian restaurants.
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