Shelby County property taxes: rates, due dates and how to appeal

Last checked Oct. 17, 2026. Facts on this page come from the Shelby County Trustee’s tax calculator, tax rate history, payment FAQ, appeals page and tax freeze page; the Town of Collierville’s taxes page and FY27 budget announcement.

A Collierville homeowner pays two property taxes: one to Shelby County, billed and collected by the Shelby County Trustee (901-222-0200), and one to the Town of Collierville, collected by the town’s Finance Department (901-457-2281). The county rate for 2026 is $2.702382 per $100 of assessed value, and the town rate is $1.62 per $100. County taxes become due the first Monday in October and can be paid without added fees through the last day of February.

Who to call

• Shelby County Trustee (county bills and payments): 901-222-0200, 157 Poplar Ave., Memphis; pay online
• Town of Collierville tax department (town bills): 901-457-2281, propertytax@colliervilletn.gov; pay online
• Shelby County Assessor of Property (value and classification): 901-222-7001
• Shelby County Board of Equalization (appeals): 901-222-7300
• Tennessee State Board of Equalization: 615-401-7883

Due dates

• First Monday in October: Shelby County property taxes for the year become due.
• Last day of February: the last day to pay county taxes without added fees. The Trustee offers no discount for paying early, and it accepts partial payments as long as the full amount is paid by the deadline.
• Town of Collierville taxes are billed separately by the town. Call 901-457-2281 for the due date on your bill or look the bill up on the town’s online payment portal.

If a mortgage company pays your taxes from escrow, the bill you receive is for your records; the Trustee sends tax information to lenders on request. County taxes can be paid online, by mail to P.O. Box 2751, Memphis, TN 38101, in person at 157 Poplar Ave. or a Trustee branch, or monthly through the Trustee’s ManagedPay plan. The Trustee’s site lists a $1.50 e-check fee and a 2.6% card fee, charged by the processor.

The two rates

Tennessee assesses a home at 25% of its appraised value (commercial and industrial property at 40%, business personal property at 30%). Each rate is then applied per $100 of that assessed value.

The county rate fell from $3.39 in 2024 to $2.69 in 2025, and was set at $2.702382 for 2026:

The Town of Collierville kept its rate at $1.62 when the Board of Mayor and Aldermen adopted the FY27 budget on June 8, 2026. The same budget added a $5 monthly street infrastructure fee on utility bills and raised the sanitation fee to $32 a month.

How the bill is figured

The town’s own worked example uses a $100,000 home: assessed at 25%, or $25,000; divided by 100 is 250; times $1.62 is $405 a year to the town. The same home pays the county 250 x $2.702382, or about $676.

The Census Bureau puts the median value of an owner-occupied Collierville home at $458,300 (2019-2023 American Community Survey). Before any relief, that home’s taxes work out like this:

• $458,300 x 25% = $114,575 assessed value
• County: 1,145.75 x $2.702382 = about $3,096
• Town: 1,145.75 x $1.62 = about $1,856
• Together, about $4,952 a year

Your bill depends on your appraised value; look it up on the Trustee’s tax look-up.

Relief for seniors, disabled owners and veterans

The Trustee runs two programs for older, disabled and veteran homeowners:

• Tax freeze: homeowners 65 or older by Dec. 31, 2026, living in the home, with total income for the owner, spouse and everyone on the deed under $63,470 for 2025. A new applicant’s 2027 taxes are frozen at the 2026 amount. Applications must be postmarked by April 5, 2027.
• Tax relief: a state payment toward part of the tax for qualifying seniors, disabled owners, disabled veterans and certain surviving spouses. The Trustee lists a maximum of $227 for elderly and disabled owners and $1,182.30 for disabled veterans. It is a refund, not an exemption; the bill still has to be paid.

Call the Trustee at 901-222-0200 to apply for either one.

How to appeal your value

1. Ask for an informal review. The Shelby County Assessor of Property (901-222-7001) will review an appraisal or classification at any time.
2. Appeal to the Shelby County Board of Equalization by June 30 of the tax year (901-222-7300). Miss the deadline and you can lose your right to appeal.
3. Appeal to the Tennessee State Board of Equalization within 45 days of the county board’s decision, using the form on the Tennessee Comptroller’s site.

What this means for you

• Two bills, two offices: the county bill goes to the Trustee, the town bill to Town Hall.
• Pay the county bill by the end of February to avoid added fees.
• Turning 65? Check the tax freeze income limit before the April 5 deadline.

More guides: home prices, moving to Collierville and who to call at City Hall.

Frequently asked questions

When are Shelby County property taxes due?

They become due the first Monday in October and can be paid without added fees through the last day of February of the following year, the Shelby County Trustee says.

What is the property tax rate in Collierville?

Two rates apply. Shelby County’s 2026 rate is $2.702382 per $100 of assessed value, and the Town of Collierville’s rate is $1.62 per $100, unchanged in the FY27 budget.

How is property tax figured in Collierville?

A home is assessed at 25% of its appraised value. Divide the assessed value by 100 and multiply by each rate. On a $100,000 home, the town’s share is $405 a year.

How do I appeal my property value in Shelby County?

Ask the Assessor of Property for an informal review, then appeal to the Shelby County Board of Equalization by June 30 of the tax year, 901-222-7300. State board appeals are due within 45 days of the county board’s decision.

Can seniors freeze their property taxes in Shelby County?

Homeowners 65 or older whose household income was under $63,470 for 2025 may qualify for the tax freeze. New applications must be postmarked by April 5, 2027. Call the Trustee at 901-222-0200.