Collierville Town Hall is 901-457-2200 at 500 Poplar View Parkway. The mayor and aldermen, utilities, police non-emergency, animal shelter and code enforcement.
Last checked Oct. 17, 2026. Numbers come from the Town of Collierville’s contact page, Board of Mayor and Aldermen page, administration, development, finance, utilities, police, fire and animal services pages.
Collierville Town Hall: 901-457-2200, 500 Poplar View Parkway, open 8 a.m. to 5 p.m. weekdays. Collierville is governed by a Board of Mayor and Aldermen: a mayor and five aldermen, all elected at large to four-year terms on a nonpartisan ballot. The board appoints the town administrator and department directors. Report a problem any time through the town’s online Mayor’s Action Center.
Who to call
- Emergency: 911
- Police and fire non-emergency dispatch: 901-853-3207
- Town Hall, general questions: 901-457-2200
- Water, sewer and sanitation billing: 901-457-2240, utilities@colliervilletn.gov
- Trash, recycling and street problems (Public Works): 901-457-2800
Mayor and aldermen
The board reaches members through Town Hall, 901-457-2200, and the contact form on each member’s page.
| Member | Seat | On the board |
|---|---|---|
| Mayor Maureen Fraser | Mayor | Elected mayor in 2024; six terms as alderman before that |
| Vice Mayor John E. Stamps | Position 5 | Appointed 2015; elected 2016 and 2020 |
| Charles Hall | Position 1 | Appointed Jan. 16, 2025 |
| Jewel Jordan | Position 2 | Appointed Jan. 16, 2025 |
| Missy Marshall | At large | Elected 2020 and 2022 |
| Nick Robbins | At large | Elected 2024 |
Meetings: 6 p.m. on the second and fourth Mondays in the James H. Lewellen Board Chambers at Town Hall. The rest of 2026: Oct. 26, Nov. 9, Nov. 23 and Dec. 14.
Town staff
| Office | Who | Phone |
|---|---|---|
| Town administrator | Katrina Amos-Atkins, interim | 901-457-2200 |
| Assistant town administrator | Adam Hamric | 901-457-2200 |
| Town clerk (records, minutes) | Kristie Diamond | 901-457-2200 |
| Finance, general | 901-457-2220 | |
| Property tax (town bills) | 901-457-2281, propertytax@colliervilletn.gov | |
| Business licenses | 901-457-2280 | |
| Utilities customer service | 901-457-2240 | |
| Building and Codes (permits, code enforcement) | 901-457-2310 | |
| Planning Division | Jaime Groce, town planner | 901-457-2366 |
| Engineering Division | 901-457-2340 | |
| Public Works (sanitation, streets) | 901-457-2800 | |
| Parks, Recreation and Cultural Arts | 901-457-2770 | |
| Municipal Court, 101 Walnut St. | 901-457-2580 |
Police, fire and animals
- Collierville Police Department: non-emergency dispatch 901-853-3207; patrol 901-457-2500; administration 901-457-2510; records 901-457-2561; criminal investigations 901-457-2520.
- Collierville Fire and Rescue: 901-457-2400; fire marshal 901-457-2482; inspections line 901-457-2494.
- Animal Services and the Collierville Animal Shelter, 603 E. South St.: 901-457-2670.
Utilities that are not the town’s
Gas and electricity in Collierville come from Memphis Light, Gas and Water: start, stop or transfer service and billing at 901-544-6549, 8 a.m. to 6 p.m. weekdays. See our power outages guide for outage numbers.
What this means for you
- One number covers most questions: Town Hall, 901-457-2200.
- Save 901-853-3207 for anything police or fire that is not an emergency.
- Code complaints and potholes go fastest through the Mayor’s Action Center online.
More guides: trash and recycling, property taxes, building permits and zoning and voting.
Frequently asked questions
What is the phone number for Collierville Town Hall?
901-457-2200. Town Hall is at 500 Poplar View Parkway and is open 8 a.m. to 5 p.m. weekdays.
Who is the mayor of Collierville?
Maureen Fraser, elected mayor in 2024 after six terms as an alderman. She presides over the Board of Mayor and Aldermen, which meets at 6 p.m. on the second and fourth Mondays.
What is the Collierville police non-emergency number?
901-853-3207, the Collierville Police Department’s dispatch line. Call 911 in an emergency.
Who do I call about my Collierville water bill?
Utility billing at Town Hall, 901-457-2240 or utilities@colliervilletn.gov. Gas and electricity come from Memphis Light, Gas and Water, 901-544-6549.
How do I report a code violation in Collierville?
Use the town’s online Mayor’s Action Center or call the Building and Codes Department at 901-457-2310.
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